FAQs
You can get your tickets online at http://www.edinburghshogmanay.com or by calling 0131 623 3033
All tickets for Edinburgh’s Hogmanay 2023 will be e-tickets and emailed directly to the email address provided when booking.
If you haven’t received your tickets within 48hrs of booking, please email [email protected] with your booking reference and details.
Yes. At Edinburgh’s Hogmanay, we aim to create an event which is accessible to all. Many of our events are held within the Edinburgh streets and green spaces, but we endeavour to ensure that.
Please contact the Customer Service at [email protected] or call 0131 623 3033 to speak to a staff member about your assistance requirements, access and advice on the most suitable event for your needs.
Accessible Viewing Places are limited for the events for patrons with permanent disabilities, so please contact the Customer Service to secure at space [email protected] or call 0131 623 3033
If a customer is unable to attend any of the events without the assistance of a Personal Assistant (PA), then we will provide an additional PA Ticket.
Personal Assistant (PA) /Companion tickets are provided on the expectation that they are willing and able to assist you throughout your visit, and in the event of an evacuation, they are your main point of assistance. Crowd management personnel located near the Accessible Viewing Areas will assist in moving everybody to a place of safety.
Please contact the Customer Service at [email protected] or by calling 0131 623 3033 to discuss this with a team member
No glass or sharp objects are allowed into the Street Party arena for health and safety reasons.
No chairs, professional cameras, drugs, weapons, smoke canisters/flares, glass or metal/hard plastic bottles (including perfume/fragrance) or umbrellas.
Do not bring any bags larger than a sheet of A3 paper (297mm x 420mm)
Please note, in the interests of safety, Event Organisers reserve the right to conduct security searches of bags and clothing on entry
Please be advised that our stewards will be conducting searches upon entry.
For security reasons, cameras can only be brought into the Street Party and Concert in the Gardens if they can fit into your pocket. Selfie sticks are allowed into any of the events, however, when using selfie sticks, please be considerate of others.
Alcohol is permitted into the Street Party but only in plastic containers and cans not exceeding 500ml. Maximum 4 per person.
Strictly NO GLASS can be brought into the Street Party.
Please be advised that our stewards will be conducting searches upon entry. Excess alcohol may be confiscated, and you risk being refused entry.
You will find pay bars and food outlets throughout the Street Party. Please drink responsibly.
Street Party tickets DO NOT grant access into the Concert in the Gardens event. Edinburgh city centre is the Street Party arena, with Princes Street and its side streets cordoned off for Street Party revellers. The arena is only accessible to Street Party ticket holders.
Concert in the Gardens is a separately ticketed event.
Street Party tickets do not allow access to the Concert in the Gardens or any other festival event.
This information will be updated closer to the festival time and available on our website for you to view on-phone or print for the event. Maps will also be displayed in the event arena.
No person under 12 years old is permitted at the Street Party. The Street Party is a VERY busy outdoor festival event, which can be uncomfortable for children and those who do not like large crowds
Yes! Numerous food outlets and bars throughout the arena offer a wide range of food and drink. Please drink responsibly!
This is an all-standing, outdoor event, so we recommend you dress appropriately for the weather conditions with sturdy footwear and waterproof clothing if required. Before heading to the Street Party, please look at the weather forecast and ensure you dress for an outdoor winter event! Please Note: for safety and viewing comfort of others, umbrellas are not permitted at the event.
All event food & drink outlets at Edinburgh’s Hogmanay operate card payment systems. Many of the cash machines located in the arena will be cordoned off during the event for security reasons, so make sure you bring cash with you into the event if you need some.
The Street Party arena, bars and attractions are open from 8 pm. Entertainment is live from 9 pm until 12.50am. Please note: Last entry into the Street Party is 11pm, but entry gates may be closed at any time for safety reasons, and you may be redirected by event stewards to the nearest entrance in those circumstances, which may be some distance away. Please come early to avoid disappointment.
Alcohol CAN NOT be brought into the Concert in the Gardens, and no glass is allowed in the venue. However, you will find pay bars and food outlets throughout the event.
This is an all-standing outdoor event.
– ‘The Enclosure’ is the hard-standing area directly in front of the stage
– ‘the Gardens’ is the grass area that surrounds the enclosure. We recommend sturdy footwear for those selecting garden tickets, as the area is on a grass incline.
The Concert in the Gardens arena, bars and attractions open from 8 pm, and the Concert in the Gardens Stage live from 9 pm until approx. 12.50am.
Yes! Pay bars and food outlets are found within the Concert in the Gardens arena.
Due to the nature of the event, the Concert in the Gardens event is strictly 12+.
Anyone under 16 years old must hold a full-price ticket and must be accompanied by an adult over 21 years of age.
This information will be updated closer to the festival time.
This is an all-standing outdoor event, so we recommend you dress appropriately for the weather –with sturdy footwear and waterproof clothing if required. Please look at the weather forecast before heading to the Concert in the Gardens and ensure you dress for an outdoor winter event! Please Note: for safety and viewing comfort of others, umbrellas are not permitted at the event.
No. Your Concert in the Gardens ticket will not allow you entry into the Street Party. Designated entrance gates will be assigned which will allow ticket holders access into the Concert in the Gardens ONLY.
Once you enter the Concert in the Gardens arena, no pass-outs are permitted. If you leave the Concert in the Gardens arena at any time, you will not then be allowed back into the Concert in the Gardens event.
Please note egress from certain Concert in the Gardens gates may be restricted during busy times. Please ask stewards for advice on the best exit gate.
Edinburgh’s Hogmanay events are enormously popular, always attract great crowds and are also incredibly safe. We have stewards and medical officers at all events to assist you, but please remember, you can also do your bit to ensure we all have a happy and safe New Year.
TICKET WARNING:
Official Edinburgh’s Hogmanay ticket sales are through our own website (edinburghshogmanay.com), edwinterfest.com and Ticketmaster ONLY. Any tickets purchased through other third party websites, such as eventbrite or social media comment sections, are not official tickets and therefore invalid and will not permit entry to events.
Street party tickets are currently available from this website ONLY. Please do not purchase from third party sellers/scammers as these tickets will not be valid on the night.
FOLLOW THESE EASY STEPS FOR AN UNFORGETTABLE EDINBURGH’S HOGMANAY
Do get there early. Live entertainment from 9 pm – LAST ENTRY 11pm. Ticket Holders are advised to come early. Entry to the Hogmanay Street Party Venue is not guaranteed by a specific gate.
DON’T forget your e-ticket– you won’t get into the ticketed arenas without them.
DON’T bring or accept drugs, banned substances, or “legal highs” (legal doesn’t mean safe).
DON’T bring any glass, including bottles.
DON’T bring any container over 500ml.
DON’T expect entry if you have had too much to drink. You will be refused.
DO appreciate that bags may be searched on entry for safety reasons.
DO drink responsibly. Management reserve the right to refuse entry.
DO think about how you will be getting home. Late night Hogmanay Bus and Trams services will be operating after the event to get you home safely.
Bear in mind
This is a very busy, all-standing, outdoor festival event so please dress for the weather.
Street Party tickets do not allow access into the Concert in the Gardens or any other advertised Festival events.
There will be access to extensive range of outdoor bars, street food and toilets throughout the arena.
No persons under 12yrs permitted at the Street Party or Concert in the Gardens events.
Anyone under 16yrs must be accompanied by an adult over 21yrs of age.
On the night
Do pick your spot early to enjoy the Midnight Moment.
Do look after your friends, and arrange meeting points in case you become separated.
Do think about how you will get home.
Do let a police officer or steward know if you see anything suspicious.
Do listen out for announcements and follow any instructions given out – they are for your benefit.
Do get to know where the emergency services are stationed. First aiders are located throughout the arena. Please ask one of our stewards if you require medical assistance.
Edinburgh’s Hogmanay is Scotland’s world-famous New Year festival and presents four days of spectacular events, incredible bands and unique audiences from every corner of the globe. Welcome to the Home of Hogmanay!
Please contact the Box Office at [email protected] or call 0131 623 3033 to speak to a staff member about your assistance requirements, access and advice on the most suitable event for your needs.
Accessible Viewing Places are limited for the events for patrons with permanent disabilities, so please contact the Box Office to secure at space [email protected] or call 0131 623 3033
Patrons who would be unable to attend any of the events without the assistance of a Personal Assistant (PA) are entitled to bring a PA with them for free. Please contact the box office to discuss this with a team member.
Edinburgh’s Hogmanay Street Party
Site Description:
- This event takes place in the city centre, where most areas are standard roads or public paths
- Tram lines run along Princes Street.
- The Street Party is an all-standing event with no seating areas available, and it can sometimes become very busy.
Accessible Viewing Area:
- A new Accessible Viewing Platform for the Street Party will be located in a prominent location within the arena, providing prime viewing of the Midnight Moment from Edinburgh Castle, along with Street Party soundtrack, screen and dedicated facilities.
- A dedicated Accessible Entrance Gate will provide direct access to this viewing area.
Blue Badge Parking:
- There are several public Blue Badge parking around the Street Party site.
- The closest parking spaces to the East and West entrances are West Register Street (East), 23 Waterloo Place (East), and 18 Charlotte Square (west).
- There are also numerous blue badge parking along George Street.
Accessible Toilets:
- Unisex accessible toilet units will be located throughout the Street Party arena and at the Accessible Viewing Area.
Guide/Assistant Dogs:
- Assistance Dogs are welcome to the event. However, please keep in mind that there will be an extensive hourly firework display and loud music that might disrupt them.
Site Description:
- The Concert in the Gardens takes place in West Princes Street Gardens, more specifically in the areas in front of and surrounding the Ross Bandstand.
- The arena is a mixture of hard-standing surfaces (Enclosure Ticket) and grass (Gardens Ticket).
- There is an incline within the Gardens Viewing Areas, which can become slippery when wet.
- There is an Accessible Viewing Area within the Concert in the Gardens arena, spaces are limited, and we recommend you contact the box office at [email protected] or call 0131 623 3033 as soon as tickets are on-sale to secure a space.
Events Entrance:
- The accessible entrance for Concert in the Garden is via King’s Stables Road/St. Cuthberts Church.
- This entrance is out with the main Street Party arena.
- To access the dedicated Viewing Area, you will need to follow an inclined hard-standing path.
- The Accessible Viewing Area is located in a designated area providing entertainment and excellent views of the fireworks from Edinburgh Castle.
Distances:
- King’s Stables Road to viewing area approx. 400m distance.
Parking:
- The closest blue badge parking to the entrance is 5 Cambridge Street. There are also several Blue Badge parking spaces on Grindlay Street.
Toilets:
- There is an accessible toilet on the pathway leading to the Accessible Viewing Area.
Medical and welfare services:
- An accessible person’s unit at the First Aid Post is located within the Gardens Concert. Please ask a member of staff for assistance should medical services be required.
Guide/Assistant Dogs:
- Assistance Dogs are welcome to the event. However, please remember that an extensive hourly firework display and loud music might disrupt them.
Night Afore Disco Party / Concert in the Gardens
As Edinburgh’s Hogmanay continues to develop and enhance the Festival experience for all our guests, we have introduced an Accessible Viewing Area at this year’s Night Afore Disco Party (30 Dec) and Concert in the Gardens (31 Dec) events within West Princes Street Gardens as part of our commitment to make our event the best place to spend your evening.
How to get to the Accessible Viewing Area
When you arrive at the Concert (West Princes Street Gardens), please ensure that you enter via the accessible entrance located at King’s Stables Road/St. Cuthbert’s Church.
Please be aware that you will have your tickets and bags checked by our stewards.
Please note that on the 31st of December, this entrance is out with the Street Party arena. On entry, please inform security that you are on the reservation list for the Accessible Viewing Area, and they will provide you with directions to this area which is located on the ‘top path’ offering an amazing view of the stage with one of the best views of the Edinburgh’s Hogmanay fireworks.
There is also catering, toilets and a Premium Bar located on the top path at the East-end of the Gardens.
Once at the Accessible Viewing Area, you will again present your tickets. At this point, your tickets will be scanned, and you and your party will then be issued with a wristband which will ensure re-entry should you choose to leave to purchase drinks or food.
IMPORTANT INFORMATION There is an accessible toilet to accommodate our guests with reduced mobility or medical conditions within the Accessible Viewing Area. We kindly ask that any companions in your group use the toilet facilities located within the premium bar area. This will reduce the waiting time for the accessible toilet.
Please keep your e-tickets on you at all times. Please remember that the event is an outdoor, all-standing concert. We will have a small number of folding chairs within the Accessible Viewing Area, but we are unable to guarantee that all members of your party will be able to be seated.
There are no designated parking areas for the event. However, the closest parking area to the accessible entrance is on King’s Stables Road. The accessible entrance for Concert in the Gardens is via King’s Stables Road/St Cuthbert’s Church, and while there are no steps to the top pathway, it is a 10-15 minute walk to the Accessible Viewing Area.
The Concert in the Gardens will accommodate around 10,000 attendees, all wishing to party the night away. Please be advised that the environment will therefore be busy and loud during your passage through the garden to the controlled area.
First Aiders are on hand if required. Please ask your nearest Security Steward or our event Front of House Team for assistance. Please refer to our website for more information www.edinburghshogmanay.com on general terms and conditions.