1. Introduction

At EdWinterFest (Unique-Assembly Ltd), we value your privacy and are committed to protecting your personal data. This Privacy and Cookie Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, EdWinterFest.com, and engage with our services.

2. Information We Collect

We may collect and process the following types of personal data about you:

• Personal Identification Information: Name, address, email address, phone number, and payment details.
• Technical Data: IP address, browser type, time zone, and browsing history.
• Usage Data: Information about how you use our website and services.
• Marketing Data: Your preferences in receiving marketing from us and your communication preferences.

3. How We Use Your Information

We use your personal data for the following purposes:

• To process and deliver your orders: Including managing payments, fees, and charges.
• To manage your account: Including creating and managing user accounts, processing registrations, and ensuring eligibility.
• To communicate with you: Including sending you information about your order, promotional content, and updates about our events.
• To improve our website: Analysing data to understand user behaviour and enhance our services.
• To comply with legal obligations: Including financial regulations and data protection laws.

4. Legal Basis for Processing Your Personal Data

We will only use your personal data when the law allows us to. The legal bases for processing your personal data include:

• Your consent (for example, when you sign up for marketing communications).
• The performance of a contract (for example, processing your ticket purchase).
• Compliance with a legal obligation (for example, tax and accounting requirements).
• Our legitimate interests (for example, improving our website and services).

5. Data Sharing

We may share your personal data with the following third parties:

• Service Providers: Third-party companies that assist us in providing our services, such as payment processors, IT support, and customer service providers.
• Business Partners: Partners with whom we may collaborate for events or promotions.
• Regulatory Authorities: When required to comply with laws or regulations.

6. Data Security

We take the security of your personal data seriously and implement appropriate technical and organisational measures to protect it against unauthorised access, loss, or destruction. However, please note that no method of transmission over the Internet or method of electronic storage is 100% secure.

7. Data Retention

We will retain your personal data only for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

8. Your Rights

Under UK data protection law, you have the following rights regarding your personal data:

• The right to access: You can request copies of your personal data.
• The right to rectification: You can request to correct any inaccurate or incomplete data.
• The right to erasure: You can request the deletion of your personal data under certain conditions.
• The right to restrict processing: You can request the restriction of processing your personal data.
• The right to data portability: You can request to transfer your data to another organisation.
• The right to object: You can object to the processing of your personal data under certain circumstances.

To exercise these rights, please contact us using the information provided below.

9. Cookies

9.1 What Are Cookies?
Cookies are small text files placed on your device by websites that you visit. They are widely used to make websites work or improve their efficiency, as well as to provide information to the owners of the site.

9.2 How We Use Cookies
We use cookies and similar tracking technologies to:

• Understand user preferences and improve user experience.
• Analyse website traffic and trends to optimise our services.
• Personalize content and advertisements based on your interests.

9.3 Your Consent
By continuing to use our website, you consent to our use of cookies in accordance with this policy. You can manage your cookie preferences through your browser settings.

9.4 Types of Cookies We Use

• Essential Cookies: Necessary for the operation of our website.
• Performance Cookies: Help us understand how visitors interact with our website.
• Functional Cookies: Allow us to remember your preferences and enhance your experience.

10. Changes to This Privacy and Cookie Policy

We may update this Privacy and Cookie Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically for any changes.

11. Contact Us

If you have any questions about this Privacy and Cookie Policy or our privacy practices, don't hesitate to get in touch with us at:

Unique-Assembly Ltd
Email: customerservice@edwinterfest.com
Address: 2 Roxburgh Place, Edinburgh, EH8 9SU, Scotland, United Kingdom.